15.01.07
Hobsons is hosting a conference focusing on the role of customer relationship management in student recruitment, and its application to the HE sector
The Role of CRM: Engaging the Student Consumer will take place on Thursday 15 February 2007 at London’s Energy Clinic.
Areas explored will include
CRM in business – customer engagement, increased loyalty levels and deepened customer relationships
Perceptions and motivations – discover what drives over 30,000 students’ destination decisions, and why mystery shopping shows universities are failing 25% of enquirers – we uncover exclusive research
HE trailblazers – CRM excellence in enquiry and enrolment management
Separate afternoon sessions for domestic and international student recruitment practitioners
Download full agenda and speaker biographies.
Who should attend?
Speakers include
Places are limited!
Sign up now at www.emt.hobsons.co.uk/CRM or call Thomas Mason on 020 7958 5093